Agentforce Marketing Account Engagement

Create strong relationships through personalized messages across different channels. Discover which tactics get the most engagement through A/B Testing.

Bridge the gap between marketing, sales, and service with out-of-the-box attribution models. Share interactions across departments to deliver exceptional customer experiences from every department.

Increase customer engagement with targeted, tailored communications based on your leads' position in the buyer journey. Automate decisions based on your leads' real-time interactions.

Build and validate your customer profiles using automated scoring and grading. Use AI to identify common indicators for leads that are likely to convert and make actionable suggestions for next steps.

Connect with third-party applications such as webinar, SMS or surveys to increase customer lifetime value.

Track pipeline performance and marketing ROI effortlessly with built-in reporting capabilities. Use AI to boost campaign performance and identify opportunities for improvement.