Support
Our commitment to your success doesn’t stop with the implementation of your Salesforce project. Aftercare and support are equally important to your continued success.
What is it?
The Brightfox support team is ready to take care of all your support needs. Our support manager heads a small team that consists of a lead consultant, developers, integration specialists, marketing consultants and trainers.
The Customer Service Portal is used for logging issues and it has never been easier. In our secure portal, you can log issues and follow up on the status of each request. But you can also ask for our help by sending us an email. You can count on us to help you with:
- Resolving issues such as bugs, questions and integration problems.
- Enhancements requests: After working with your platform for a while, new features or enhancements such as integrations, data loads, reports or marketing campaigns may be necessary.
- Other requests: you can also rely on us to help you analyze new integration requirements or to train your own Salesforce support staff.
Roadmap to Success
What's in it for You?
We strive to support you better, faster, and with consistent quality.
Check out these Success Stories
Let us help you to see clear. Reach out to us today.
Contact us for a customized solution.
